Grafton Lodge Residential and Dementia Care Home for the Elderly in Strood, Kent

The sign outside Grafton Lodge
Grafton Lodge Residential Care home in Strood has an excellent reputation as one of the best homes for elderly people in Kent.

Grafton Lodge is an attractive detached property situated about 10 minutes walk from Strood town centre.

We offer the very highest standards of care available, thanks to our highly trained, caring and friendly staff.

Family run

As a family run business we want our residents to feel that our home is their home, and that they are genuinely welcomed and looked after.

As a result, Grafton Lodge is run for the benefit of our residents, not for the convenience of our staff or ourselves.

Family atmosphere

Caring for the elderly is more than just a business for us. Residents are like members of our own family, and indeed that is the test we constantly apply: 'Would this be good enough for our Mother, Father, Grandmother or Grandfather?'

If the answer is 'No', then it is not good enough for our residents, and we take immediate steps to improve things.

You will never be treated at Grafton Lodge Residential Care Home with anything but kindness and respect.

New residents

Moving into a residential care home can be a major upheaval in someone's life, and not always a welcome one. We make sure we have extra carers on hand when a new resident joins our community. They help new residents to become familiar with their new surroundings and introduce them to other residents.

It's often the little things that make all the difference. Does a new resident prefer to be addressed as Dorothy, Dot, or Mrs Jones? What time does she like to get up in the morning? Does she prefer breakfast in bed or sitting in the dining room? What interests does she have? Which newspaper does she read? We make sure we find out the answers and act on them.

Nothing is too much trouble.

Official CQC inspections

The Care Quality Commission (CQC) is the official independent regulator responsible for inspecting and regulating care homes in England, including Grafton Lodge. They conduct regular detailed inspections (including unannounced visits) and publish the reports of their findings.

Successful inspections are official acknowledgement that all the hard work we have put in to create a safe, enjoyable and caring community for our residents has been worth it, and all our residents benefit as a result.

In our most recent CQC assessment, dated 8 March 2018, all five tested standards achieved a Good rating, giving us an overall rating of Good. This is an excellent achievement for a small, family run home.

Visit our Official CQC Ratings page for full details of our CQC inspections, including a link to the CQC website.

Visiting

We encourage relatives and friends to visit at any time, and we'll always offer a cup of tea and a slice of cake. Family visits are much valued and anticipated by our residents and we do all we can to make each visit a relaxing and enjoyable occasion.

Finding out more

If there's something you want to know, don't hesitate to contact us and ask. We will be delighted to answer your questions or offer advice and information.

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